Climaider ApS
Business Registration No.: 39835037
Address: Pilestræde 52, Copenhagen K 1112
Email: hello@climaider.com
These Terms and Conditions apply to the purchase of services from Climaider ApS via climaider.com, app.climaider.com, or by separate agreement.
These Terms and Conditions apply to business customers and govern the customer’s purchase and use of Climaider’s services, including access to the platform, CO2 calculations, ESG-related deliverables, integrations, support, and other related services.
Climaider's services are intended for businesses. The customer's own terms and conditions of purchase or standard terms and conditions do not apply unless they have been expressly accepted in writing by Climaider.
An agreement is binding when the customer:
- Accept an offer from Climaider
- Place an order via climaider.com
- Accepts an order, subscription plan, or contract
- Or when Climaider confirms the order in writing
If there is a conflict between these terms and conditions and a separate signed agreement, the separate agreement shall take precedence.
Climaider provides software and services for climate and ESG initiatives, including, among other things:
- Access to the Climaider platform
- CO2 calculations and emissions reports
- ESG-related reporting and documentation
- Setting up integrations with relevant data sources and systems
- Onboarding, support, and general customer communication
The specific scope of the delivery depends on the selected plan, the accepted offer, or the separate agreement. Climaider may continuously develop and update the platform, provided that the overall agreed-upon functionality is not significantly impaired.
The customer is responsible for ensuring that the information, files, attachments, system access credentials, and other data provided to Climaider are accurate, complete, and collected and shared in accordance with the law.
The customer must provide the necessary information and access in a timely manner and cooperate in clarifications, approvals, and validation when necessary for the delivery.
If the customer provides incomplete, delayed, or incorrect data, Climaider shall not be liable for any resulting delays, omissions, or inaccuracies.
Climaider’s calculations and reports are prepared based on the customer’s data, available integrations, and Climaider’s methods, models, emission factors, and calculation principles.
Where complete raw data is not available, Climaider may use estimates, standard factors, industry data, assumptions, or proxy data when deemed professionally relevant.
Climaider does not guarantee that the calculations, reports, or documentation provided will automatically be approved by third parties, authorities, auditors, banks, investors, or others, unless this has been expressly agreed upon in writing.
All prices are listed in Danish kroner, excluding VAT, unless otherwise stated.
Prices are listed on climaider.com, in the order confirmation, in the quote, or in the separate agreement. Climaider reserves the right to change prices for future subscription periods with reasonable notice.
Any additional work or expansions, including additional units, companies, countries, data sources, integration setups, or changes to the scope, will be billed separately as agreed.
Subscriptions are billed in advance, unless otherwise agreed.
One-time services, onboarding, historical reporting periods, integrations, and other additional services may be billed upon contract signing, at launch, or after agreed-upon milestones.
The payment due date is 8 days from the invoice date, unless otherwise agreed in writing.
In the event of late payment, Climaider is entitled to charge interest in accordance with applicable regulations.
In the event of non-payment, Climaider may suspend the customer’s access to the platform and withhold further deliveries until payment has been made.
Unless otherwise agreed, the subscription is valid for an initial period of 12 months from the date the agreement is entered into or from the start date specified in the order.
The subscription is automatically renewed for new 12-month periods, unless either party terminates the subscription in writing at least 30 days before the end of the current period.
Upon renewal, the Climaiders subscription will continue under the terms and prices in effect at that time, unless otherwise agreed in writing.
The subscription may be canceled in writing, effective at the end of the current subscription period.
Either party may terminate the agreement in the event of a material breach if the breach is not remedied within 14 days of a written demand.
Amounts that have already been invoiced and are past due will not be refunded to the extent that they relate to services that have been provided, commenced, or reserved.
If the customer wishes to expand or modify the scope of the service—including by adding more companies, countries, data sources, integrations, or significantly altered service requirements—this shall be considered a modification of the agreement.
Changes are binding only if they have been agreed upon in writing, including any changes to price, delivery time, and scope.
Climaider retains all intellectual property rights to the software, platform, models, methods, calculation logic, templates, data processing, design, documentation, and other tools used in connection with the delivery.
During the subscription period, the customer is granted a limited, non-exclusive, and non-transferable right to use the platform and the materials provided for their own business purposes, provided that payment is made as agreed.
The customer may not copy, resell, sublicense, reverse engineer, or otherwise attempt to derive the source code, models, or system architecture, unless required by mandatory law.
The parties must treat all information about the other party and the collaboration that is not publicly available as confidential.
Confidential information may only be used for the purpose of fulfilling the agreement and may not be disclosed to unauthorized parties without consent, unless required by law or by a government agency.
The confidentiality obligation remains in effect even after the termination of the agreement.
To the extent that Climaider processes personal data on behalf of the customer, the parties must enter into a separate data processing agreement if required.
The customer is responsible for ensuring that personal data shared with Climaider is processed lawfully. Each party is also responsible for its own compliance with data protection laws.
Climaider strives to ensure stable and secure operation of the platform, but does not guarantee uninterrupted or error-free access.
The platform and service may depend on third-party systems, including ERP systems, accounting systems, APIs, hosting environments, and other data sources. Climaider is not liable for errors, delays, API changes, service interruptions, or access restrictions on the part of third parties.
The customer is responsible for ensuring that it has the necessary rights and authorizations to grant Climaider access to relevant systems and data.
Climaider is not liable for indirect losses, including loss of profits, loss of goodwill, loss of data, or consequential damages.
Climaider is also not liable for circumstances resulting from errors, defects, or omissions in data provided by the customer or a third party.
Climaider’s total liability may not exceed the amount the customer has paid to Climaider during the 12 months preceding the event giving rise to liability.
The limitation of liability does not apply in cases of willful misconduct or gross negligence.
Neither party shall be deemed to have breached its obligations if such breach is due to circumstances beyond the party’s reasonable control and which the party could not have foreseen or reasonably avoided or overcome.
Force majeure includes, among other things, war, terrorism, natural disasters, epidemics or pandemics, fire, flooding, power outages, cyberattacks, failures in telecommunications or data infrastructure, government orders, import or export restrictions, labor disputes, and similar extraordinary circumstances.
If a force majeure situation lasts longer than 60 days, either party may terminate the agreement in writing with 14 days' notice.
Climaider may only use the customer as a reference, including the customer’s name and logo, if this has been agreed upon or approved by the customer.
Climaider may amend these terms and conditions with effect for future subscription periods or future purchases.
Significant changes will be announced with reasonable notice via email, on climaider.com, or within the platform.
This agreement is governed by Danish law.
Any dispute arising out of this agreement that cannot be resolved amicably shall be settled by the ordinary courts, with the Copenhagen City Court as the court of first instance, unless mandatory provisions provide otherwise.
If you have any questions, please feel free to contact us at hello@climaider.com.
